New Utility Billing Portal!

⚠️ Emergency Alert 06-04-2025: Construction Zone Safety While we know that it is exciting to have a construction project going on in New Richland, it is very important for everyone to maintain a safe distance from the construction site. For that reason, “Stay safe by staying out”. We are seeing an increase in people near the construction zones appearing to try and see what is going on. This can put these individuals at risk of serious injuries. These areas have large trucks and heavy equipment working in close quarters, uneven ground and other hazards. Staying out of the works zones helps keep everyone safe and lets the contractors do their work efficiently. Please remind everyone to stay out of the work zones. The City of New Richland will try to provide updates as often as possible regarding the 2025 Street and Utility Project.

The City of New Richland is rolling out a new Utility Billing. Starting next week we will be moving our utility billing over to PAYA. If you currently have auto-pay setup with PSN, you will need to setup new autopayments on our new payment service network. Please note that this new payment service network does charge 2.75% for credit card transactions and $1 for ACH checks. Payments can still be made by check through mail to city hall or paid with cash during normal business hours.