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⚠️ Emergency Alert 01-20-2026: 01/20/2026-City Hall is updating software and computer systems currently and will be offering reduced services for the remainder of the day. Business will resume as normal tomorrow.

New Utility Billing Portal!

The City of New Richland is rolling out a new Utility Billing.  Starting next week we will be moving our utility billing over to PAYA.  If you currently have auto-pay setup with PSN, you will need to setup new autopayments on our new payment service network.  Please note that this new payment service network does charge 2.75% for credit card transactions and $1 for ACH checks.  Payments can still be made by check through mail to city hall or paid with cash during normal business hours.